“I am very happy with BIA and everyone has been great. All of my questions have been answered and I am so comfortable with the staff. I’ve been to other PT clinics and no one has ever been as thorough as BIA. I do all of my home exercises. I like the fact that I am seeing the same people and don’t have to explain everything each time I have a treatment. I had a wonderful deep massage on my back & neck by Zach and it was the best I've ever felt. I know that it will take time, but I look forward to having a better quality of life. I have a weak core and with the BIA team I know it will get stronger.
I’m also very interested in having acupuncture.”
"Kinga is a genius. I have been to other PT clinics but decided to come to BIA after my husband's positive experience along with being referred by a friend as well. I am doing wonderfully well and have never been more pleased with therapy. Kinga is just amazing and Craig is phenomenal. I am so impressed and happy with the entire staff. I am encouraged daily by Craig and Kinga and if I can walk without a lot of pain I’ll be happy. I feel the concern and care from BIA and I tell everyone that if they ever need therapy, BIA is the only place to go."
“I only have compliments to share in regards to the entire BIA staff. I am a repeat patient going back to 2014 and have referred several other people who are also very pleased with BIA and their results. Keith is a special, amazing, caring, individual. I am now seeing Nate since moving closer to BIA Phoenix. Everyone in Phoenix is as kind and pleasant as the staff in Scottsdale. Vanessa is just amazing and always has a
smile. Trent and other staff give so much attention and are so kind.”
"I am so please and impressed with the staff. I have been to PT for years and never before have had this kind of positive experience. The staff treat my mind, body and spirit. The entire staff at BIA is conscious of addressing all my problems. Everyone is kind, attentive, loving, and caring. They take all of my issues into consideration when treating me. Its been challenging, but there is considerable improvement with my strength increasing. BIA has made a huge impression on me and I tell everyone that needs PT to use BIA”
“I am so very excited and happy about the positive results I am experiencing with my therapy. The BIA team are so exceptional with the care they provide. I have never had this kind of hands on therapy which has been so beneficial to me. The combination of treatments with cupping, decompression, and several others are all working. I am telling everyone I know about my positive experiences at BIA and that it is the only place to get help for pain.”
“I have been a repeat patient for Back in Action over the past several years. I can’t offer any suggestions for improvement since BIA has always been great and always helped me. After Kinga worked on me I felt so good, I was ready to dance out of there. Kinga could not have been any sweeter or nicer. Same as the last time I was there.”
"I am very pleased and most grateful for the help and treatment I am receiving at BIA. I’ve been to several different therapy places through the years and none can compare with the care I am now receiving. Chris has helped me immensely with the massages and Craig has given good advice and put together an exercise program for me. Kinga is just so delightful! I would come to BIA everyday if it were possible because of the great staff and wonderful care I am receiving from everyone, including Joel. I am feeling so much better and It is the best therapy I have ever had. I appreciate everyone and what they are doing for me. Everyone is competent, caring and sincere. This is a new year and it will be a NEW ME!! I am so glad my friend referred me and I am telling everyone I know that has issues to use BIA. I think you will be seeing a lot of my friends coming in. Please tell everyone how grateful I am."
"You guys are the best in the world. I have looked for therapists all my life after my football injuries and no one ever addressed my concerns the way you do. I have never found anyone who could manhandle me and my size before. I thank God that my Primary Care Dr referred me to you...I'm in 7th Heaven. You understand my dilemma and this is the "real deal" and not a social club with fluff. I had almost given up hope and now I know you are a Godsend."
“I am very enthusiastic about BIA and everyone working there. They are meeting my expectations and beyond. I know when I have a problem, I go to BIA and its fixed. BIA is the best in the whole valley!! Dr. Keith is the very best doctor; and Kinga is the best therapist. Dr. K does the evaluation, tells me step by step what’s wrong and then tells me how we are going to fix it. NO B.S. I don't question them. It's like hanging out with family when I go there. They tell me what the routine is and get it done!! I always know exactly what is going on and am very comfortable with them.”
“I think I've finally found the right place to be. The staff is dedicated to healing. Everyone has been really nice and I feel like the relationships I’m building are critical to getting better. They have a good game plan and I know they can help me. I don't feel weird crying when it hurts, the team gets me through it and understands chronic pain better than anyone in the world. Zach is just amazing! He took the time to discuss his plan of care, answers every question. and he I know he truly cares. I’ve also had great sessions with Dr. Nate as well.”
“My therapy with BIA has been amazing. From the moment you walk in, until the time you leave, the experience is awesome. I am very impressed with Andrew and his skills. He is definitely hands on and must have a thousand of those qualifications. I truly believe he has super powers. I had my first session with him and for the first time in 10 years I did not have to take her pain meds. The following day my sister noticed how I was able to move my neck and not look like a robot. I have been to many PT clinics and used chiropractors and until now it has all been the same sh*t in a different place. BIA is so much different. I am so happy that she is feeling so much better.”
“I am very, very, happy with my treatment from BIA. The facility is beautiful and the staff is wonderful. I have a better range of motion and am also able to walk a good distance now. This has been a wonderful experience, my expectations have been more than exceeded, and I am very appreciative of the entire organization.”
“I’ve only had 4 treatments but everything is going really well and I'm already seeing improvement. I’ve been to BIA previously and returned again because I was so pleased with my last outcome and because I have such a great relationship with Kinga, she is amazing! The communication is great regarding my plan of care and I’m always given copies of my exercises so that I can do them at home. These guys are the best and it’s all about trust, care, and guidance.”
It is a great place and it’s so nice not to have to wait to be seen. Nate is the nicest guy and Vanessa is a sweetheart. All of the staff have wonderful personalities and a sense of humor. I love going there, it feels like family. Nate figured out what was wrong with me on my second visit and since then I am feeling much better all the time. I appreciate the staff because they know what they are doing and they are all good people. Because of Nate, who is a magician, I am feeling like a million dollars.
“I have been very happy with Back in Action. I’ve been to several other PT facilities in the past and I refer to them as gyms. BIA is extremely different from the other therapy places that did absolutely nothing to help me. My friend Barbara told me about BIA and insisted I make an appointment to see Dr. Fandry. I didn't know anything like BIA existed. The techniques are wonderful and I appreciate the staff staying with me and observing me - telling me what to do and how to do it right. They are delightful to work with. Everyone (Keith, Kinga & Stella) are so kind and Joel is just a sweetheart. I am so grateful that you exist. You are unique!! Progress is slow, but I would not be coming back and driving so far if I didn't see improvement. BIA is a gem!”
“I have been to a couple of PT places over the past year and in just 3 weeks at BIA, I have had a 180 degree turn around. In 6 sessions, I am experiencing a world of difference. BIA is BY FAR THE VERY BEST and so wonderful for me. Other places
feel like "group training sessions" where they tell you what to do and walk away. Their beautiful clinics are so conveniently located for her. I am a middle school teacher and the appointment times have worked out very well for me. I am satisfied with every aspect of this special organization!”